✅ Quick Summary
- Promotion runs 27 February – 1 March 2026
- Contract must be signed by 27 March 2026
- Bonus is issued as a non‑cash account credit
- Credit activates after handover and final payment
- Credit is valid for 3 years from handover
Full details below.
📄 Download a PDF copy of these Terms & Conditions: [Download PDF Version]
(Printable version available for your records.)
Promotion Period
The Pool & Spa Sale applies to customers who enquire, attend in person, request a quote, or otherwise formally engage with Cookes Pools & Spas between:
Friday 27 February 2026 and Sunday 1 March 2026.
Only engagements made within this period qualify for the promotion.
Contract Signing Deadline
To secure the promotional offer, you must sign a formal building contract with Cookes Pools & Spas on or before:
27 March 2026.
If a contract is not signed by this date, the promotion will automatically lapse.
All payment terms (including deposits and progress payments) remain subject to your building contract.
How the Promotional Credit Works
Any advertised “bonus value”, “extra value”, or promotional offer is provided strictly as a non‑cash account credit.
This means:
- It does not reduce your pool or spa contract price
- It is not a discount off the build
- It cannot be taken as cash
- It cannot be transferred to another person
- It has no standalone cash value
Your contract price remains payable in full under your signed agreement.
When the Credit Becomes Available
Your promotional credit will only become available after:
- Your pool or spa reaches practical completion (handover); and
- All payments under your contract have been received in full.
The credit cannot be accessed before final payment has been made.
Credit Validity
Your promotional credit:
- Commences from the date of handover; and
- Is valid for three (3) years from that date.
Any unused credit after three years will expire automatically.
What the Credit Can Be Used For
Once activated, your credit can be used on products or services supplied directly by Cookes Pools & Spas, including:
- Pool enhancements
- Equipment upgrades
- Retail items
- Accessories
- Servicing
- Maintenance
The credit cannot be used toward:
- Deposits
- Progress payments
- Final payments
- Council or authority fees
- Engineering or certification costs
- Third‑party contractor costs
Cancellation or Changes to Your Contract
If your contract is cancelled, terminated, or does not proceed to completion and full payment for any reason, the promotional credit will be forfeited.
If you later sign a new contract, the promotion does not automatically carry over. Any decision to reapply the promotion will be at the discretion of Cookes Pools & Spas and must be confirmed in writing.
General Conditions
- The promotion applies to new contracts only.
- It cannot be combined with other offers unless confirmed in writing.
- All contracts remain subject to standard building terms, site conditions, and required approvals.
- Products and inclusions are subject to availability.
- Cookes Pools & Spas reserves the right to amend or withdraw the promotion for future transactions where permitted by law. Any amendment or withdrawal will not affect contracts already executed prior to the date of the change.
Nothing in these Terms excludes or limits your rights under the Australian Consumer Law.
If provided as a printed copy, this document reflects the official published Terms & Conditions available on the Cookes Pools & Spas website at the time of issue.
Customers may request a digital copy at any time.
Last updated: February 2026
Version: 2026.1
